To keep TextMe safe and secure for all our customers, as well as compliant with all of the relevant regulations, ID verification may be required to use certain phone numbers.
How to upload your ID confirmation photo
An ID confirmation photo is a photo of you, the account holder, holding your ID document, and a handwritten note next to your face.
In the Numbers section, tap on the phone number, then tap on "Identify & Address" to open the upload page.
How to take a photo of yourself holding your ID and a handwritten note
- Take the photo in a room with enough light
- Select the highest photo quality on the device you use to take the photo
- Hold up the documents next to your face, like in the image below
- Make sure both your face and ID are clear on the photo — nothing on the ID can be covered or censored
The handwritten note must say "TextMe" and include, the current date and the last 4 digits of the phone number.
If your photo is not of high enough quality (sufficiently sharp and not blurry), we will request a better copy.