Sorry to hear that you can't receive MMS (Picture/video) from your contacts. There are actually limitations.
You can receive pictures or videos from all TextMe users, and some non TextMe users, but not from all carriers.
Our new version allows you to receive pictures or video from most Verizon, Sprint and AT&T users!
Videos will be received without sound on iOS.
Tip: Invite your friends so you can share and receive pictures and videos with everyone!