Well we can certainly help with that!
Please be sure to use the latest TextMe version to insure quality of calls, Update your version here!
Check your connection, you need an internet connection to use TextMe!
If you are trying to call a regular number :
- Check that you have enough credits (Remember that calling landline or cell phone number requires TextMe credits), if you don't then: let's earn credits before you call!
- Check that you dial the international format : + (country code) (number), tap a long "0" to dial "+"
- Check that the country you want to call is available on TextMe, (go to the dial pad in the upper left corner and tap the country flag to change country).
If you can connect the call but you have experiencing audio issue, please check the:"I'm experiencing audio issues while in a call."
Don't hesitate to send us a request, please send us detailed information about your issue, including if possible the number or username you tried to reach, so we can investigate.